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  • Great experience working with you to gain clarity of what needs changing in my business. Stephen Jordan Access to Africa - 25 August 2011, Marketing Module

Surplus Luggage

What to do when you can’t get the giraffe on the plane

As a tourist, you’ve come to sunny South Africa, you’ve checked out a game park, done the wine route, visited Robben Island and been up Table Mountain. You’ve also bought the obligatory traditional African masks and giant wooden giraffes – but now how do you get it all home without exceeding your airline luggage allowance? You call Surplus Luggage, of course!

Owned by Rolf Lamers, who has 20 years experience in removals and shipping, Surplus Luggage will ship your shopping. Rolf says the company has found a perfect niche, as it will deliver those packages that the shipping companies won’t, because they’re too small, and which the courier companies refuse, because they are too big.

Rolf says that he also differentiates himself from the competition by offering a free packing and collection service, as well as hands-on management to ensure customer satisfaction. Surplus Luggage also offers a door-to-door and a door-to-airport only option, to all corners of the world.

Of course, growing a business like this requires capital and targeted advertising. Rolf would also like assistance in getting his shops into the three main SA airports. He is looking for a mentor to help in developing a mobile-based channel contact strategy and an Internet-based customer relationship management system and strategy. Additionally, he would like assistance in forming non-competing complementary channel relationships.

 

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  • Great experience working with you to gain clarity of what needs changing in my business. Stephen Jordan Access to Africa - 25 August 2011, Marketing Module

Get In Touch With Us

  • 3rd Floor, 132 Jan Smuts Avenue, Rosebank,
  • Johannesburg, Gauteng, South Africa
  • Tel: +27 (0) 11 447 5575
  • Email: enquiries@aurik.co.za

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